What to Expect

How to Gain Access

1. Virtual Access

You can gain access to the spa in two ways:

  1. Scan the QR code on the Spa window to be routed to the registration form   

  2. Register directly on the website by completing the form found here. This will take you to a short form on our website.

2. Fill Out the Form

Enter your name and email (phone number is optional).

3. Receive Your Access Link

After submitting the form, you’ll receive an email or text with a link to your personal access QR code.

4. Enter the Facility

Scan the access QR code at the Kisi reader by the door to unlock and enter.

For everyone’s safety:

  • Only let yourself in — do not allow others to enter with you unless they’re part of your group.

  • Close the door behind you — it will automatically lock.

5. Want Easy Access Next Time?

Download the Kisi app to your phone for seamless entry any time you visit. Perfect for regulars and members!

6. Paying for Your Wash

Once inside, simply tap to pay at the wash station or use the Sit Stay Wash app to redeem or purchase a wash.

3 Easy Ways to Pay for Your Wash:

  1. Pay at the Machine – We’re cashless, so just tap your debit or credit card.

  2. Use the Sit Stay Wash App – Buy a single wash, redeem a wash package, or use your membership credits.

  3. Become a Member – Want perks and monthly wash credits? Learn more about membership here.

How-to use our self-serve wash machines

1. To Get Started

Tap your card on the reader to purchase a single wash — or open the Sit Stay Wash app to redeem or purchase your wash.

Important: If using the app, make sure to select the correct machine — Machine #1 or #2.

2. Start with a Rinse

Begin by selecting the Water Rinse option. This helps loosen dirt and preps your pup’s coat before shampooing.

3. Shampoo

Choose Shampoo to lather up with our gentle, plant-based Apple Cream formula. It’s hypoallergenic and leaves coats soft and silky. Massage in by hand, then rinse thoroughly.

4. Tea Tree Shampoo (Optional)

Need extra care? Select Tea Tree Shampoo to calm sensitive skin and naturally repel fleas and ticks. Massage in and rinse well.

5. Condition

Finish by applying with our nourishing Apple Cream Conditioner for smooth, shiny, tangle-free fur. Gently work it in, then rinse.

6. Blow Dry

Start on Low and dry in sections, moving against the direction of hair growth. Use High if needed.

Pro Tip: Bring a towel to help speed up drying!

7. Clean the Tub

All done? Remove your pup, then select the Tub Cleaner setting to leave it fresh and ready for the next spa-goer.

Why Choose Sit Stay Wash?

Professional-Grade Tools: Our wash stations are equipped with everything you need, from pet-safe shampoos and high-velocity dryers to pet washing essentials, ensuring a thorough and safe wash every time.

Bond with Your Dog: Washing your dog yourself allows you to bond with your pet, strengthening trust and making the experience enjoyable for both of you.

Save Time & Money: Skip the expensive grooming appointments and give your dog a top-notch wash at a fraction of the cost, without needing to clean up your own home afterward.

Hassle-Free Setup: We provide all the tools and equipment, so you can just bring your dog, wash, and go. Our stations are ready when you are!